London, United Kingdom Reciprocal Club – Union Jack Club

Sandell Street, Waterloo
London   SE1 8UJ

Tel: (44) 207-928-4814
Fax: (44) 207-620-0565
Overnight Accommodations: Yes

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6 Responses to London, United Kingdom Reciprocal Club – Union Jack Club

  1. Austin Haller says:

    Very good club overall. The price is GREAT for London. The service is outstanding. The food is very good and the Pub is friendly. The club is across the street from the Waterloo train/tube station, one of the main stations in London, this provides easy access to all transportation. Trains, underground, surface trams, bus lines, cabs and mini cabs are all there.

    The rooms are a bit on the small size, we had double (en suite bathroom), but as we were gone all day all we did was come in to sleep then out again in the morning. The beds need help, old wire spring type.

    Our stay was for six days and we did enjoy it and would (will) use the Union Jack Club again.

    Overall I would rate the club to be very good to excellent all factors taken into consideration.

  2. Lowa Anderson says:

    We stayed at the Union Jack Hotel in early October 2013. The best thing about the hotel was the location. Close to so many wonderful places. The stay at the hotel was not very good. We travel a lot and have stayed at many small European hotels that are very old. The room that we were given needed a face lift. They do not have air condition and no way to regulate the temperature in the room. We had wonderful weather and I realized that we would need a fan during the night. They only have a few fans but we were told if we went to the luggage room we could leave a deposit and then they would be happy to let us use their fan. When I asked about the deposit they told me that they have many drunk military that stay there so they have to make sure we give the fan back. We had a door alarm right below our window that would go off at least once and hour or more all night long. When I complained they treated us as if we were just imagining it. Very condescending. The front desk was not helpful with directions or any other tourist information as they made it clear that really wasn’t their job. In other words “look it up yourself on the computer”. I talked to manager as we left and she was an outstanding manager trying to help us understand the difficulty of having all of these military people that stay there. I told her she should come and see the Marine Memorial to see how wonderful it was run. I told her maybe she could get a free trip to San Francisco. We had a good laugh as we left. I would never stay there again. Our rate was not that good either..

  3. Gary Wertz says:

    My wife and I stayed here 22 – 25 June 2014; Checking in and while staying the staff was helpful and cheerful this is not the first time I’ve stayed here. One of the best deals in London for a hotel although not ultra fancy or modern the 2 person ensuite rooms are good for the price. The only issue was at check-out, we checked out around 6:00 AM and the desk clerk on duty acted as if we were imposing on her to do her job. She was very surely when we said we needed a taxi. She did not explain where the direct line phone was just said over there and walked away. May not stay here again because of the attitude of this clerk.

  4. Bill Heard says:

    The Union Jack Club (, email: [email protected]) is located in Sandell Street, opposite Waterloo Station, on the south side of the River Thames. It’s about a 15-minute walk to the London Eye and the tour boat dock, and about the same distance in the downriver direction to the Tate Modern art museum. It’s a longer walk or a short cab ride to the Westminster area, or to Shakespeare’s Globe Theater. Across Sandell Street is a good pub, The Wellington, and a block farther along Waterloo Road is an excellent Italian restaurant. In the opposite direction on Waterloo is a Sainsbury’s grocery store. Around the corner, on Cornwall Road, is an excellent bakery. The club is a block from the Old Vic Theatre. The square across from the Old Vic has a number of restaurants to choose from, as do other streets opening off the square.

    This was our first stay at the UJC (1-7 Sept 2014, and again on 16 Sept 2014), and we learned that it has two towers, an old one overlooking Waterloo Station, and a new one overlooking a bus yard. The club has double and single rooms, but the single rooms are very small, with just enough room for a single bed – very much like a military barracks room – but OK for a child, since there’s a connecting door to the double room. The hotel is renovating the rooms, and although none are air conditioned, the windows open to catch a breeze.

    We first were assigned a double room in the old section, but after a couple of nights of constant noise from the trains, we requested a change. The front desk was nice enough to give us a room in the new tower. This room, despite the bus yard, was quieter – except for the occasional police sirens in the night. The room was a good size, and the bed was OK. The bathroom in the double room has a combination English (high off the floor, narrow and deep) bathtub/shower. The single room given our son had a shower. Recommendation: ask for a renovated room in the new tower.

    Double rooms rented to reciprocating club members go for £126 per night, a real bargain in London, while single rooms rent for £72 per night. The club also has flats, suites, etc. for higher rates. We found all the staff to be very accommodating and pleasant to deal with.

    The club is very proud of its breakfast menu, offering two options – a full English breakfast or a “Continental” breakfast, although there’s hardly any difference between the two. The English breakfast menu includes a selection of hot items (eggs, meats, etc.), while the “Continental” has cold items such as cereals, meats, cheeses, yogurt, fruit, breads, etc. You can pay for the breakfast in advance and receive chits for each day, or you can pay by the meal, about £12.50 each. The club’s lunch and dinner selections are quite good, and the quality is very good. You pay by the meal. The club also has an excellent bar just off the lobby.

    Because a major rail station is across the street, it’s easy to flag down a taxi. In the lobby of the club, there’s a white phone directly connected to a car service. You can order a car for the next day, or they can provide one within 15-20 minutes. We used this service to take two people and three bags to Heathrow and, at £45 for the ride, found it to be cheaper than a taxi. It’s about an hour’s ride to Heathrow, depending on time of day and traffic.

    The Union Jack Club is a century old and prides itself on its heritage – as depicted in the many portraits of Victoria Cross winners, service plaques, and battle scenes on the walls. Compared to some more pricey and upscale military clubs elsewhere in London, it’s has a casual atmosphere – reflecting its origins as a club for enlisted service members. It’s a pleasant place to stay, and we wouldn’t hesitate to stay there again when we visit London.

  5. Frederick Wenck says:

    Myself and five of my family stayed at the Union Jack Club in London, England. We stayed in a suite on the 6th or 7th floors in early February 2016. The suite had three smallish bedrooms that each slept two, with a nicely equipped kitchen and a living room and one bath. The rooms were clean and tended to daily. The price for downtown London was very reasonable. As described in previous comments, the Union Jack Club is 100 yards from Waterloo combined train and underground station, which makes arriving from Heathrow Airport a piece of cake. There is also a nice restaurant and bar, again, with very reasonable prices especially for London. While it is not a ‘five star hotel’ ,but for its value it will be hard to beat. We look forward to staying there again.

  6. Thomas Ehrhorn says:

    We stayed at the Union Jack Club last year and it was fantastic. The proximity to the Waterloo Station alone makes it the place to stay in London. We had a large suite on the top floor and the suite was large, well-appointed, and well-maintained. The staff was friendly and it was a lot of fun meeting and conversing with military personnel from the United Kingdom.

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